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FAQ

When is the best time to come to Mongolia?
June to September is the best season, with the peak season in July for the Naadam Festival and other many outdoor activities. July and August are also the mild and wettest months of the year, but be assured; climate is such that you will still have many sunny days at this time.  If you are adventure maker wants to challenge your self with Mongolian harsh climate welcome to travel in Mongolia in cold and dry seasons. 


What is the visa requirement? 

Visa is required for all, except residents of following countries.

1. USA, Kazakhstan –no need a visa for a visit not exceeding three months
2. Malaysia, Israel - no need a visa for a visit not exceeding one month
3. Philippines - no need a visa for a visit not exceeding three weeks
4. Singapore - no need a visa for a visit not exceeding two weeks
5. People’s Republic of China, Vietnam, Bulgaria, Thailand, Romania and Chile –who has diplomatic or official passport -no need a visa for a visit
6. Russia, Laos, Yugoslavia, Czech, Slovak, Mexico -who has diplomatic or official  passport -no need a visa for a visit not exceeding three months
7. Democratic People’s Republic of Korea, Turkey and Republic of Korea - who has diplomatic or official passport -no need a visa for a visit not exceeding one  month
9.  India –needs Mongolian visa without visa fee
10. Hong Kong –no need visa for a visit not exceeding 14 days (ID cards are accepted to indicate residence in Hong Kong)
11. Cuba –no need a visa for a visit not exceeding one month

For all types of visa you will need following documents:

- Your passport with at least one blank page an should be valid for minimum 6 months
- Two copies of recent passport size photo
- Visa fee

To apply for tourist visa for a period of no longer than one month a letter of invitation from hosting organization is required. Please make sure visa requirements of gateway countries to Mongolia, i.e., China, Russia, Korea or Japan.
Transit visas for 7 days is possible to obtain at the entry point of Chinggis Khaan international Airport, Zamii-uud and Sukhbaatar railway ports.
/Mongolian embassies abroad link oruulah/

Customs
Every one coming to Mongolia must complete a custom declaration, which should be retained until departure. This allows the free import and re-export of article intended for personal use for duration of stay. It prohibited to import and export:

Guns, weapons, ammunitions without special permission.
Explosive items
Radioactive substance
Pornographic publications
Opium, hashish, and other narcotics
Publications, records, films, drawings opposing Mongolia

Research materials, paleontological  and archeological findings, collection of various plants and their seeds, birds, wild and domestic animals, wool, raw skins and hides, and furs without permissions of appropriate  Mongolian authorities.

Mongolia allows to the following items to be brought in duty free.

One litter of spirits
Two litters of wine
Three litters of beer
200 cigarettes
250 grams of tobacco

 Visitors taking antiques and fossils out of the country must have official documentation to do so. Some shops will provide the necessary documents upon purchase. Alternatively, permission can be obtained from the Ministry of Education and Science, Culture in Ulaanbaatar.

How to get Mongolia?
International air flights

Only international airport Chinggis Khaan is receives flights from Moscow, Beijing, Seoul, Tokio and Berlin. Beside MIAT Mongolian airline, Aeroflot- Russian airline, Korean Air- Korean airlines, Air China- CAAC have scheduled flights to/from Mongolia.

MIAT Mongolian Airlines - http://www.miat.com
Aeroflot - http://www.aeroflot.ru/eng/
Air China - http://www.airchina.com.cn
Korean Air - http://www.koreanair.com

Trans Siberian railway 
Another way to enter and leave Mongolian is Trans Siberian railway. Mongolian and Trans Siberian railway connects Europe and Asia through Mongolia. Cross- traveling Mongolian-Russian, Mongolian Chinese border, central Asian Gobi desert, Siberian Forest Mountains and steppe with Trans Siberian railway itself exciting experience.

Do I need travel insurance?
Although we do not require travel insurance, it is recommended to out client to purchase a standard travel insurance service from your local company. This will cover you for unexpected events that may badly influence your vocation.  

What do I need to take in my pack?
If you need some thing that not expected to buy from Mongolia during the trip please make sure that purchase from your place.  The following is a rough guide of the things that will need pack for your trip to Mongolia. Although this may not suit everyone’s needs it can be acceptable to personal requirements or the type of trip that you are planning to take.

Clothes and equipments

Shoes suitable walking and riding with thick socks

Lightweight shoes
Warm jacket and pillowed
Trousers suitable for riding
Long sleeved shirt
T-shirt
Shorts
Gloves
Waterproof clothing: trousers, top
Woolen hat
Sun hat
Sun glasses
Camera and share film batteries
Torch and batteries for camping head
Water bottles
Matches
Plastic bags in order to protect your items from moisture
Photocopy of your passport and other important documents
Four season sleeping bag, liner
Mosquito cream
Common antibiotics
Lip balm
Tissues

Pills for anti-diarrhea, constipation, stomach upset, headache and other like sunburn, skin irritation.

How is the communication? How can I contact with my family?
You can make an international call from almost every hotel in the capital and the main cities. Also, Mongolia is widely accessed with mobile and internet operators throughout the country, so communicating is never a problem. You can also rent a mobile phone or satellite phones from the operators.

Can you tell me bit an about accommodation?
If you are staying in Ulaanbaatar, you will be staying in a hotel with 3-5 stars and will stay in tourist Ger camp (Mongolian traditional dwelling) or tented camps near attractions.

Hotels in Ulaanbaatar
There are many hotels in Ulaanbaatar but we cooperated with only 3-4 star hotels are situated in city center. Such as Bayangol, Chinggis Khaan, Palace, Kempinski-Khaan Palace and Ulaanbaatar hotels are highly recommended ones. The hotels equipped with most modern style wares, have comfortable 80-200 rooms, internet access, conference hall, health club takes care of your beauty and health. Sauna and bath, qualified massage service, beauty salon and fitness room are at your disposal. Massage in guests rooms arranged by appointment. By the room service you can request coffee, tea, food and beverages, extra pillows, blankets. All rooms are equipped with: Multi channel satellite TV, free of charge high speed internet access, mini bar and international direct dialing telephone.

Tourist GER camp
Tourist GER camps are the best accommodation closely located to attraction sites through the country, where visitors can experience and feel nomadic way of life. It is a portable round felt house perfectly suited to the Mongolian nomadic lifestyle. The GER consists of a wooden frame carrying a felt cover. In each ger 3-4 people able to stay at tourist camps in Mongolia. The most GER camps have separate typical bathrooms and have less than 6 bathrooms for “Ladies & Gentlemen”. During your trip you will be served Mongolian and European cuisines. Ger, the accommodation for Mongolian nomads might be seemed a bit uncomfortable having insects, dust etc to western and sedentary culture people. But camp staff always takes special care for guests comfortably and relaxing moments and it provides perfect balance comfort and authenticity.

How is the domestic transportation?
Comparatively domestic transportation in the country is not highly developed. A vast, sparsely populated country with little infrastructure, Mongolia relies heavily on air transport. There are 2 airlines for domestic flight of Mongolia: Eznis airways and Aero Mongolia. Airport facilities are very basic local community except from Chinggis Khaan international airport in Ulaanbaatar. The local airports are and sometimes very crowded. The personal luggage allowance on domestic flights is 15kg; the cost per kilo of baggage is 3400-4100Tg depending on distance. The road condition in Mongolian is a not good. Paved roads are only available surrounding major towns including Ulaanbaatar. So jeep, 4WD cars are highly recommended ride. Besides that tourist bus, minivan (Delica), Japanese vans, jeep with air condition, and Russian vehicles are commonly used. Although Russian van and Russian jeep has not air condition and other extra facilities, they are best ride for bumpy and poor condition of roads.

How is the food?
As a rising capital city of the Mongolia, there are many modern Italian, Chinese, Korean, Russian, Japanese, Latin American and Mongolian restaurants in Ulaanbaatar, where is available to be served western and eastern standard meals or Mongolian traditional cuisines. Most of the old style restaurants serve Russian food, and this type of food is common in the tourist camps in countryside. Small local restaurants and cafes serve Mongolian food such as buuz and khuushuur (steamed and fried beef, mutton dumpling) and others. The main components of Mongolian meals are beef, mutton and milk products. The most popular drink is milk-tea, which is bit a salty and served every time. Also you will be offered with many kinds of milk products such as airag mare’s fermented milk, yogurt, and milk cream butter etc in Mongolian family in countryside.

Gifts and souvenirs
Mongolia is the best place for cashmere products. As one of the leading countries in the production of cashmere, it offers the cheapest prices for the highest quality and design. Lately cashmere production is developing rapidly and being very fashionable. As a gift for the one you care, you can buy beautifully ornamented art crafts which usually use nomadic life.

How is the safety and security?
Generally, Mongolia is a very safe destination to travel. However, incidences of pick pocketing and bag slashing have been on the rise in recent years, so always keep your personal belongings in a safe place (money belts are highly recommended), especially in crowded areas or in places where your attention is diverted, such as internet cafes . Notorious places for theft are the Black Market (bazaar), the railway station and crowded bus stops. Violent crime is uncommon, but still caution is required at night, and dark or deserted alleys and streets, in particular, should be avoided. Lone or female travelers obviously need to exercise a higher degree of awareness of their surroundings. Be careful when traveling by horse as it is not unknown for groups to follow tourists and then steal their goods, including the horses, while they sleep at night. Dogs in Mongolia can be aggressive and may run in packs. It is a good idea to be wary of them since they are not likely to be as tame as domestic dogs elsewhere.

How long will the drive take per day?
When you travel around the vast steppes in Mongolia, our trip will take about 6 to 10 hours per day and it will cover from 100 up to 360 kilometers / 62-225 miles.  Although roads are dusty and bumpy it takes you to the famous Gobi, ancient dinosaur home, feel the hospitality of our nomad people, enjoy staying at their cozy, traditional Mongolian gers, beautiful Huvsgul Lake National park which has a totally exotic and untouched nature with spectacular scenery and watch the Naadam festival. Watch our fastest horses racing, our h2est wrestlers wrestling and the sharpest sighted archers shooting. For the intrepid, a visit to the Reindeer people of Tsaatan tribe or Kazakh eagle hunters such an unforgettable experience.

Can you tell me about currency exchange?
The monetary unit in Mongolia is TUGRUG, which is equal to 100 mungu. At the present, 20,000, 10,000, 5,000, 1,000, 500, 100, 50, 20, and 10 tugrug notes are in circulation. Commercial banks in Ulaanbaatar and province centers are the official organizations authorized to exchange foreign currency. They have network of branches in Ulaanbaatar and exchange bureaus at main hotels. ATM machine is available.  US Dollar, Euro and Japanese Yen are common currencies in Mongolia.  As of Sep 2015 currency rate is:

1 USD =1998 MNT
1 Euro= 2240 MNT

What is the Electric Current?
The standard voltage in Mongolia is 220Volts/50Hz. Most sockets require a European style plug or adaptor

Is Traveler cheques are acceptable in Mongolia?
Few banks accept Travelers Cheque. But Credit cards and cash payment are . You can also withdraw cash from any ATM in all major towns. Visa, MasterCard, American Express and JCB card are acceptable. It is almost impossible to use your credit cards in the countryside.

How many people will travel with me in a group?
On all of our scheduled group tours, the number of the tourists is different depended on tour level. But we keep this number small. 4-15 people per group.

What other nationalities will be with me?
Nomad Land Travel targeted to the markets of more than 10 countries. We prefer to build group by same language speakers as well.

Do you arrange private tours?
We offer private tours to individuals, families, and groups. Our private tours include a wide range of activities from cultural explorations, archeology to exhilarating outdoor adventures (Altai Mountain Trekking, Horse and Camel riding, Gobi desert expeditions, and much more).

Why should I travel with Mongolian Travel Service?
Mongolian Travel Service is a one of the most responsible, experienced and professional tour operation team in Mongolia.